James Rode

Partner, MLA Claims, LLC | Director of Residential Claims

Profile

James Rode is a Partner at MLA Claims, LLC and serves as the firm’s Director of Residential Claims. With nearly 15 years of experience as a licensed Public Insurance Adjuster, James has earned a reputation for client-first advocacy, technical estimating expertise, and steady leadership in guiding policyholders through some of their most difficult challenges.

Over the course of his career, James has handled a wide range of property losses—from complex residential claims to catastrophic commercial events—including losses exceeding $20 million.

Catastrophe & Complex Loss Experience

James has extensive experience in catastrophe response and large-loss recovery. His work has taken him across the country and abroad, helping property owners and organizations rebuild after devastating natural disasters and large-scale events. Highlights include:

• Representing homeowners and businesses after Hurricanes Michael, Ian, Helene, and Milton in Florida

• Assisting property owners impacted by California wildfires

• Supporting policyholders in New Jersey following Superstorm Sandy

• Spending nearly two years in Puerto Rico after Hurricane Maria, managing claims for prominent businesses and high-end condominium associations

• Traveling to Mayreau to help a beach resort recover after Hurricane Beryl

• Leading recovery efforts for more than 100 hospitals and behavioral health facilities nationwide

• Representing professional athletes and public figures in the resolution of property insurance claims

Approach & Advocacy

James understands that property losses are never just about buildings—they affect families, livelihoods, and futures. He takes pride in guiding policyholders through these pivotal moments with diligence, technical precision, and unwavering advocacy.

His work is grounded in the belief that every policyholder deserves fair treatment and a clear voice in the claims process. James actively supports policyholder rights and participates in professional organizations such as the National Association of Public Insurance Adjusters (NAPIA) and United Policyholders.

Background & Personal

James earned his degree in Psychology from the State University of New York, a foundation that enables him to blend technical expertise with a strong understanding of the human impact of property losses.

Outside of his professional commitments, James values time with his wife and their two children, Lily and Liam.

Licenses & Certifications

• Pennsylvania: #675120

• New York: #1468355

• New Jersey: #1531584

• Delaware: #3000186881

• California: #4453001

• Connecticut: #2575435

• North Carolina: #17049704

• South Carolina: #17049704

• Puerto Rico: #3000265383

• Florida: #W569349

• New Hampshire: #17049704

• CPAU – Certified Property Appraiser & Umpire